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Can't Log In as it asks me to upgrade

Can't Log In as it asks me to upgrade

Terbutz
New member | Level 2

Why can't I log in?  I enter all my information and all I get is a full screen pitch to buy more space. There's no way to opt out, There's no Delete button. There's nothing but a full screen sales pitch, with no way to get out of it, and get to the app... WTF???

 

Is the site completely a money grab, and theres no service or storage here any more????

1 Reply 1

Jay
Dropbox Staff

Hi @Terbutz, thanks for bringing this to our attention.

 

What happens if you attempt to access this page when you login to your account? Are you able to access your files and folders from there?

 

Are you trying to login on a new device instead? Do you have 3 or more devices currently connected to your account?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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