cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Community
English
Announcements
Whether you want to work on being more organized, your productivity or you want to use AI to make your life easier, we’ve got something for you right here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Having trouble deleting my account

Having trouble deleting my account

jerr1981
New member | Level 2
‎12-13-2022 06:09 PM

I'm trying to delete my account as I'm not using it. When I go under Settings and click on Delete Account it asks for the password which in my case is my Google password since when I first signed up I signed up with my Google account, but for some odd reason it's telling me it's the wrong username/password. HELP!!!!!!!!

  • 0 Likes
  • 1 Replies
  • 461 Views
0 Likes
1 Reply 1

Hannah
Dropbox Staff
‎12-13-2022 11:28 PM

Hey @jerr1981, thanks for joining our Community.

 

Have you tried to reset your password first, before attempting to delete the account, to see if that allows you to do it?

 

Let me know how it goes!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

0 Likes
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
What do Dropbox user levels mean?