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cant access my account
I have an account, but I have closed the email associated with that account, I cant access the dropbox account because of 2 factor authentication. I cant access it because it keeps sending the verification code to my old closed email..... how can I fix this? I cant get a human at dropbox to help...
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- Rich
Super User II
ozark55 wrote:
I cant access the dropbox account because of 2 factor authentication. I cant access it because it keeps sending the verification code to my old closed email.....
You can try contacting Support directly but usually when you've lost access to the email address, there's no way to gain access to the account.
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
