cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in learning how media industry leaders use Dropbox Replay? Register for our webinar here.

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Annoying Slow-Load Drop-Down Menu - Jumping Click Selections - Since Last DB Upgrade

Annoying Slow-Load Drop-Down Menu - Jumping Click Selections - Since Last DB Upgrade

Rob-PA
Explorer | Level 3

Sorry if this is in the wrong forum section. I did my due diligence in searching for the best location.

 

This issue has now occurred multiple times:

 

Since the most recent Dropbox upgrade, when I go to the drop-down menu and click to log out (an eye/hand/mouse motion that would be second nature by now) - the menu jumps selection to 'Automation' and errantly sends my click there. I never had issues with a Dropbox slow-loading simple logout menu before. There's nothing more annoying on a screen selection than 'jumping' menu list items!

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff

Hi @Rob-PA, I'd be happy to look into this for you! 

 

Which platform are you using on your end? Feel free to clarify. 

 

Is it safe to assume you're using our website? If so, have you tried a different browser, to check if the same thing happens there? 

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

View solution in original post

1 Reply 1

Megan
Dropbox Staff

Hi @Rob-PA, I'd be happy to look into this for you! 

 

Which platform are you using on your end? Feel free to clarify. 

 

Is it safe to assume you're using our website? If so, have you tried a different browser, to check if the same thing happens there? 

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?