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Dropbox account already connected to secondary email

Dropbox account already connected to secondary email

jan01
Helpful | Level 5
Go to solution

I want to set up a secondary email address but it says that there's already a Dropbox account connected to that email. Some of my folders on Dropbox are shared to this email - do I have to go through and remove it from these before I can set it up as a secondary email?

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

Hi @jan01 

No, you need to go to that Dropbox account and delete it.

 

Use www.dropbox.com/forgot to the a password, log on and then delete the account. THEN you can use it as a secondary email.  


 


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View solution in original post

3 Replies 3

Mark
Super User II
Go to solution

Hi @jan01 

No, you need to go to that Dropbox account and delete it.

 

Use www.dropbox.com/forgot to the a password, log on and then delete the account. THEN you can use it as a secondary email.  


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

jan01
Helpful | Level 5
Go to solution

I'll try that but as far as I know that email I want to use as secondary doesn't have a Dropbox account!

jan01
Helpful | Level 5
Go to solution

Sorry to have doubted you!

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    jan01 Helpful | Level 5
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    Mark Super User II
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