cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I keep getting email notifications from a team I did not join

I keep getting email notifications from a team I did not join

lovemaykillyou
Explorer | Level 3

I was invited to join a Team in Dropbox which I never accepted because I do not have the space to download all the content they want me to. I only have 5.5 GB

 

Now I constantly keep getting e-mails from the team and I do not know how to make it stop. 

 

I tried clicking on the "View Team Folder" every time I get updates to see if I can op-out. But since I never accepted to join, It tells me I need to ask for permission to view.

 

It makes no sense. 

 

How do I make these updates stop? Any help is appreciated! 

3 Replies 3

Hannah
Dropbox Staff

Hey @lovemaykillyou, thanks for reaching out to us.

 

Just to confirm, were you invited to join the actual Business team or just a shared folder?

 

Also, can you give us some more context on what these emails are? Are they about updates on the files of the team?

 

Thanks in advance!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

lovemaykillyou
Explorer | Level 3
Hi Hannah!

I was invited to an actual Business team. I didn’t accept the invite because I don’t want my files in their dropbox folder and I also do not have space for all their content.

Even though I did not accept the invite I get notification when they add different pictures or folders in the team and I cannot opt out.

Sometimes I get emails with thumbnails of the pictures they have in their folders.

I do NOT have access to the folders because I did not accept the invite. I cannot leave the team because I am not in it.

Hannah
Dropbox Staff

Thanks for the update, @lovemaykillyou.

 

If you were to join the team, you'd actually have access to the team's space, so space wouldn't be an issue; I understand not wanting to have your files accessible by the team, though.

 

Can you possibly get in touch with the team admin that invited you? They might need to cancel the invite from their end.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
  • User avatar
    lovemaykillyou Explorer | Level 3
What do Dropbox user levels mean?