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Is cinematic mode on the iPhone Dropbox app supported?

Is cinematic mode on the iPhone Dropbox app supported?

SmooshnSuch
New member | Level 2

Hello

 

Dose Dropbox support video's filmed in Cinematic mode? On my iPhone 13 Pro I record videos in cinematic mode. When I upload them from my phone directly to Dropbox the video shows up minus the cinematic mode. Why dose the cinematic mode go away when I upload to Dropbox? Can anyone please help me with this?

Thank you

 

1 Reply 1

Hannah
Dropbox Staff

Hey @SmooshnSuch, thanks for joining our Community!

 

Dropbox does support .mov videos in general and after testing this on my end, I can see that cinematic mode is also supported.

 

Does it look like a normal video on your end?

 

How about when you download it back to your device from Dropbox? What do you see then?

 

Let me know what you find.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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