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Link not working

Link not working

Ashay815
New member | Level 2
Someone sent me 3 links. 2 are mp3 and play just fine. The 3rd is not and when I open it, it says Windows Media Audio and 39.9mb. The sender can open and play in Dropbox from the same link. Thoughts?
1 Accepted Solution

Accepted Solutions

Re: Link not working

Ashay815
New member | Level 2
They ended up sending it as an mp3 and it worked. Not sure how to remove this. Thx

View solution in original post

2 Replies 2

Re: Link not working

Walter
Dropboxer

Hey @Ashay815, sorry to hear you're having issues with this.

 

Could you please clarify if you're previewing the files the shared links point to via a web browser of if you're opening them locally on your device after downloading them from our website?

 

If you could send us a screenshot of the exact error you're getting, it'd be very helpful!

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Link not working

Ashay815
New member | Level 2
They ended up sending it as an mp3 and it worked. Not sure how to remove this. Thx
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    Ashay815 New member | Level 2
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    Walter Dropboxer
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