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Shebabe03
26 days agoNew member | Level 2
Can deleted photos be retrieved from Deleted Files?
3 days ago I deleted some individual in-named, un-filed single iPhone uploaded pictures. A few minutes ago I tried retrieving some from the deleted files section and after adjusting the filters, nothing came up. (1)Is there a grace period for retrieving? (2)Are deleted files the only items retrievable and not individual un-filed pictures? I’m a bit confused as to (3)what the difference between files and phone uploads and camera uploads are other than the obvious, deleting un-filed un-named singles individually to files having a name, files holding multiple pictures and ability to delete a whole file with pics all at once. (5)But with it being called “ Deleted Files”, are they all considered the same when deleting and retrieving them? It seems that Dropbox puts all my uploaded unfiled and un-named singles under camera uploads or phone uploads, (6)which I suppose, they could be considered pre-named Dropbox files (7)Not sure if I can delete pictures as a whole from these (files?) (8)because when opened, the two prenamed dropbox file formats look different than that of a file I named. (9)Dropbox’s Camera uploads and Phone uploads (files?) would make more sense to me if i uploaded photos with a secondary device like a Nikon camera or…..a Cannon. But all my Dropbox photo uploads are sourced from my iPhone camera. So that too is a bit confusing because I don’t choose where my singles go. They just go. Sometimes they go to both prenamed Dropbox (files?) I’ve had Dropbox for 10 years. (10)Looking for answers.
4 Replies
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- Mark26 days ago
Super User II
Hi
You can undelete any file from the deleted section of the folder you deleted them from - the Photos pane is just an amalgamation of all photos on your account. So if they auto uploaded from your phone and you deleted them from the folder they were in you will need to go to Camera Uploads to restore.
Another hint is to look at http://www.dropbox.com/events and see if you can recover from there :)
https://help.dropbox.com/delete-restore/recover-deleted-files-folders
- Megan26 days ago
Dropbox Community Moderator
Hey Shebabe03, welcome to our Community!
In addition to what Mark also suggested, you can read more about manual uploads, and camera uploads on our Help Center.
Go through them, and if you need something else, please let me know and I will be more than happy to help every step of the way!
- Shebabe0326 days agoNew member | Level 2
Thank you. Under the refine section I chose both camera uploads and phone uploads. I forget which one but one said uploads had ALL my named folders pop up under it. Which threw me off because I didn’t delete any of my files or their contents . Maybe I have two sets of singles. One where I initially upload and others I allocated to different files over time and didn’t realize it. I’ve had the app since 2016. Use too had to go to website to get deleted pictures.
Thank you for your help.
I’ll keep in touch with the outcome.
shebabe - Shebabe0326 days agoNew member | Level 2
Thank you Megan. And Mark.
I’ll get back to it in a few. I’ll let you know how it turns out. I think I may have doubled ass well.
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