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Forum Discussion
Cod
3 years agoNew member | Level 2
Wrong file link gets copied
When I copy Dropbox file links to Outlook emails, some of the links open the wrong file. This is not for every file, just random. I cannot find how to get the correct link for these files
1 Reply
- Nancy3 years ago
Dropbox Community Moderator
Hi Cod, and welcome aboard our Community!
If I get this right, you’re creating a shared link for your Dropbox files, and you see a different file when copying it over to your Outlook email, correct?
Can you please describe to me the steps that you’re taking in order to create those links?
Also, when did you start noticing this behavior on your Dropbox account?
Let me know, and we’ll take it from there.
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