Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
Cod
3 years agoNew member | Level 2
Wrong file link gets copied
When I copy Dropbox file links to Outlook emails, some of the links open the wrong file. This is not for every file, just random. I cannot find how to get the correct link for these files
1 Reply
Sort By
- Nancy
Dropbox Staff
Hi Cod, and welcome aboard our Community!
If I get this right, you’re creating a shared link for your Dropbox files, and you see a different file when copying it over to your Outlook email, correct?
Can you please describe to me the steps that you’re taking in order to create those links?
Also, when did you start noticing this behavior on your Dropbox account?
Let me know, and we’ll take it from there.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!