Forum Discussion

Cod's avatar
Cod
New member | Level 2
3 years ago

Wrong file link gets copied

When I copy Dropbox file links to Outlook emails, some of the links open the wrong file. This is not for every file, just random. I cannot find how to get the correct link for these files 

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Cod, and welcome aboard our Community!

     

    If I get this right, you’re creating a shared link for your Dropbox files, and you see a different file when copying it over to your Outlook email, correct?

     

    Can you please describe to me the steps that you’re taking in order to create those links? 

     

    Also, when did you start noticing this behavior on your Dropbox account? 

     

    Let me know, and we’ll take it from there.

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