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Forum Discussion
Elle_M
2 months agoExplorer | Level 3
I cannot log into my Dropbox Business account
Hello,
I am trying to log into dropbox using my business account. Every time I try to log in using my work email address, it thinks that I am trying to set up a new account and will not take my password, but instead, gives me password "suggestions". On that page, there is no place to select "I already have an account" as per the instructions in the trouble shooting.
When I try use
sign in with google or sign in with apple, it automatically wants to go straight to my personal dropbox, for which I cannot access work files. If anyone can help me that would be great!
Thank you!
- WalterDropbox Staff
Hey Elle_M - sorry to hear you're having issues with this.
Can you please clear your browser's cache and/or try another browser and let us know if you get the same results?
Thanks!
- Elle_MExplorer | Level 3
Thanks for getting back to me, Walter. I will try this tomorrow, when I get to my office. I forgot to copy the sign in credentials on Friday.
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