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Suhaan1996's avatar
Suhaan1996
New member | Level 2
2 years ago

Account was hacked and disabled

My account was hacked and now its shows the account is disabled,please help me i have personal videos and photos

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Suhaan1996, thanks for bringing this to our attention.

     

    I’d recommend getting in contact with our support team directly to look into this matter in more detail.

     

    You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link

    From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.

     

    Keep me updated with any progress.

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