I verified my email address, but it still appears unverified and I can't share my files.

Question

Trouble verifying email- so I cannot share the folder I need to share. I have verified my email address multiple times and Dropbox will not let me share or copy a link and it keeps saying that I can't until my email address is verified.&nbsp; What can I do?&nbsp; I can't even chat with support because it says I have to verify my email address.&nbsp; I have tried it from 2 different browsers.

Nancy · Answer

Thanks for posting here, kkeeter!&nbsp;
Can you send me a screenshot of what you see exactly when trying to copy a shared link from your Dropbox account?
I’d also like a screenshot of what you see right after trying to verify your email address once again.&nbsp;
Ping me when you’re ready.

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I verified my email address, but it still appears unverified and I can't share my files.

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