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Forum Discussion
ipswichclam
2 months agoExplorer | Level 3
Is an email I received about a Dropbox research study ($100 gift card) legit or a scam?
I received the email shown in the screenshot, from mailto:no-reply@em-s.dropbox.com, which I believe is a legitimate Dropbox domain. But the email itself seems sketchy because of the $100 gift card being offered. Any info appreciated.
1 Reply
- Megan2 months ago
Dropbox Community Moderator
Hi there, ipswichclam, I hope you're doing well!
Based on the info you've provided it sounds like the email is coming from an official Dropbox domain. You can see more about it here.
So I'd have to say it sounds like it's a legitimate survey.
If you need something else, please let me know and I will be more than happy to help every step of the way.
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