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Can I recover a disabled account?

Can I recover a disabled account?

KMC16
New member | Level 2

My dropbox account was disabled/deleted many years ago. Is there any way I can access it again? Or are all files gone? 

1 Reply 1

Jay
Dropbox Staff

Hi @KMC16, thanks for messaging the Community.

 

Unfortunately, if an account has been disabled or deleted, it wouldn't be possible to recover them, especially from that long ago.

 

I'm sorry I can't be more helpful on this matter.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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