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Is my account deactivated

Is my account deactivated

nikolagpetrovv
Explorer | Level 3

I had a Dropbox account which I dont have access to anymore due to forgotten password for my email. I just want to make sure its deleted or deactivated. So, my question is - I tried to login but it asked for a security code (trusted device). Does that mean that the account is still active or it means that if I fill in the security code it still can give me an error saying the account is already deleted/deactivated. To summarize my question - is the security code sending to my email (which i dont have access to) means that the account is active or if supposidly i enter the code it can still say that the account is deleted? And one more question - when an account is deleted/deactivated if I try to login after a long period of time, does it make me register again with the same email?

1 Reply 1

Mark
Super User II

Hi @nikolagpetrovv 

How long ago did you last log in? 

 

If it was over 12 months the data has been removed although the account still shows as active - as you can see. If you did then log in it would be empty with nothing in it (no shares/files/events etc.)


 


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