Notice: Your files are about to stop syncing, Jimmy.

[Jimmy_7]

Hi,

I have received some emails that my account will stop syncing if I add even one file.

I have been using drobox basic free since 2011 and my available space on my account is 9.88Gb which I have earned by inviting my friends on drobox. From this space I have covered 9.43gb and I have about 450mb left.

Why do I get these emails? Will I have trouble syncing my files if I don't go over the 9.88GB that I have available?

Thanks in advance.

[Jay · Accepted solution]

Hi @Jimmy_7, thanks for bringing this to our attention.

Once an account reaches a certain percentage of quota usage, you'll start to receive these messages, letting you know that you're reaching your quota limit, and the possibility that files will stop syncing.

Provided that you don't go above your quota limit, your files will continue to sync as normal.

If you have any further queries, feel free to message back.