Forum Discussion

Jeka1's avatar
Jeka1
Helpful | Level 5
2 years ago
Solved

I can't access the Dropbox site from my computer, why?

Can't access Dropbox.com from computer, get the error:
NET::ERR_CERT_COMMON_NAME_INVALID
The app on my phone and my computer don't synchronise

Error Messages
Web
  • Jeka1's avatar
    Jeka1
    2 years ago
    Hi.
    I've reinstalled Dropbox app on my computer, and now it's working.

    Thanks for your help 👍

4 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Have you checked that things like the browser is up to date, date/time is correct and you have most recent security updates on the devices?

  • Jeka1's avatar
    Jeka1
    Helpful | Level 5
    2 years ago
    Yes, the mentioned things are up to date, and the date and time are correct.
    But sync isn't working.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Jeka1, thanks for bringing this to our attention.

     

    Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

     

    Is the Dropbox desktop application installed and running on your machine?

     

    This will help me to assist further!

  • Jeka1's avatar
    Jeka1
    Helpful | Level 5
    2 years ago
    Hi.
    I've reinstalled Dropbox app on my computer, and now it's working.

    Thanks for your help 👍

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