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Can't add a shared folder due to quota

Can't add a shared folder due to quota

atainex
New member | Level 2


I have my Dropbox account, but it doesn't have a paid subscription. My colleague has their own account with a paid subscription, and they have 2 TB of storage space on their account.

My colleague shared one of their folders with me so that I could upload files to that folder.

The problem is that I need to upload around 70 GB of data, but the system doesn't allow me to do so because it informs me that I don't have enough free space on my disk.

I am uploading these files to my colleague, not to myself. Why does this restriction apply to me?

3 Replies 3

Jay
Dropbox Staff

Hi @atainex, thanks for messaging the Community.

 

As you've discovered, shared folders take up quota for all members of that folder.

 

In order to add a folder of that size, you'd need to upgrade to a paid plan, since the free referrals wouldn't provide that much quota.

 

Otherwise, you ca ask the creator of the folder to create a shared link, so you can view and download files, and a file request link, so you can upload files to their account.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ZB5
New member | Level 2
I don’t have a single file saved in Dropbox. I don’t see any folders titled “backup”, folders have been shared with me (but I haven’t joined them), dropbox says I’m currently using 0 kb of my storage - yet when I try to view a file someone just sent me, it says I need to upgrade for more storage. I’ve seen a bunch of these types of posts, and I’ve tried the things people suggested. Why is this so difficult? Many people speak highly of dropbox, and I’m not sure why

Mark
Super User II

When you are trying to accept the share you need enough to view it in your account. So even though your account is empty (and so has a 2gb quota I assume) my guess is that the shared folder you want is larger than this and as such you cannot accept it - and the error will say you need more space. The error should tell you how much more you need. 

 

Whoever is sending you the link needs to make things smaller, or, send a readonly link instead. 


 


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    Mark Super User II
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    Jay Dropbox Staff
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