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Zain Ul Abideen 's avatar
Zain Ul Abideen
New member | Level 2
2 years ago

Not getting verification code to my email

I didn't receive my 6 digit code on yahoo email account, tired couple of times also checked the trash and spam folder and also added the emai "no-reply@dropbox.com" in my contacts but still didn't get the code

account access
security

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi zain Ul Abideen, thanks for bringing this to our attention.

     

    Just for clarification, are you certain that you're logging into the same email address as the one you're trying to access on the site?

     

    This will help me to assist further!

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