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jdauria's avatar
jdauria
Explorer | Level 3
9 months ago

All the files on my Dropbox account have 247_Plankton added to the file name, and I can't open them

Just tried to access one of my Excel files stored in Dropbox and it appears every single one of my Dropbox file names have been changed.  They all have 247_Plankton added to the file name  and the file types have all been changed also so I cannot open any of my files.   Any idea what is happening?  Did I get hacked????  

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