Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Rob-PA
3 years agoExplorer | Level 3
Annoying Slow-Load Drop-Down Menu - Jumping Click Selections - Since Last DB Upgrade
Sorry if this is in the wrong forum section. I did my due diligence in searching for the best location.
This issue has now occurred multiple times:
Since the most recent Dropbox upgrade, when I go to the drop-down menu and click to log out (an eye/hand/mouse motion that would be second nature by now) - the menu jumps selection to 'Automation' and errantly sends my click there. I never had issues with a Dropbox slow-loading simple logout menu before. There's nothing more annoying on a screen selection than 'jumping' menu list items!
Hi Rob-PA, I'd be happy to look into this for you!
Which platform are you using on your end? Feel free to clarify.
Is it safe to assume you're using our website? If so, have you tried a different browser, to check if the same thing happens there?
Keep me posted, and we'll take it from there!
1 Reply
Replies have been turned off for this discussion
- Megan3 years ago
Dropbox Community Moderator
Hi Rob-PA, I'd be happy to look into this for you!
Which platform are you using on your end? Feel free to clarify.
Is it safe to assume you're using our website? If so, have you tried a different browser, to check if the same thing happens there?
Keep me posted, and we'll take it from there!
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!