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Automatic Camera Uploads from Android was working and now is not.

Automatic Camera Uploads from Android was working and now is not.

DrKahanamoku
New member | Level 2

I used to have working automatic Camera Uploads but it stopped working a couple of months ago---I did not notice till more recently.  On my Android I do the following.

I start the Dropbox Ap.

I select Dropbox settings.

I notice Camera uploads is set to Off so I select Camera uploads.

Below the Back up..., Include videos, Use cellular data to backup, Continuous camera uploads and Upload from switches is a big blue button with the label Turn on camera uploads.  I select it and on the bottom of the same window appears a box that states:

To enable camera uploads, allow Dropbox to access your storage. And in blue the word Settings.  I select Settings and a

App info screen appears.  There are no Storage Settings.  There is a Camera setting and it is set to Allow only while using the app.

So as there is nothing for me to select I am stuck with Camera uploads set to Off.

1 Reply 1

Megan
Dropbox Staff

Hey @DrKahanamoku, thanks for taking the time to post here! 

 

If you access the phone's settings directly, are you able to find any relevant settings there? 

 

Can you clarify the OS you're using, along with the Dropbox version installed to your device? 

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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